In the lead-up to Christmas 1917 Annie Wheeler had a breakdown. She had been unwell in July and this was similar but lasted much longer. When she recovered she told Mary Trotman, her Rockhampton Deputy, she had been “swinging the lead”, a military term for malingering. But Annie was no malingerer. The responsibility of looking after so many boys had taken a toll on her health and she was forced to spend five weeks in Eastbourne with her sister-in-law, recuperating and resting. Since October, the number of boys on their books had increased from 900 to over 1500 amazing Annie’s daughter, Portia, at how immense and suddenly the operation had grown. But demand for their services was now so great they had to limit their reach and Portia requested Mary Trotman publish a note in the local Queensland papers explaining they could only accept money, parcels and letters for boys from central and western Queensland.
Christmas was particularly busy because families wanted to send parcels to their boys. The unreliability of the postal service meant most families sent mail and parcels via Annie who had much greater success in tracking the intended recipient. Annie requested parcels weigh less than seven pounds because heavy parcels were difficult and expensive to forward. As an iced Christmas cake often weighed slightly more than seven pounds families transferred money to Annie so she could buy Christmas parcels in England. But in 1917 this created more problems for Annie, and with Annie out of action, Portia, because most food was terribly scarce. It was impossible for civilians to buy even enough for their own consumption. Butter and margarine was impossible to buy and meat was dreadfully expensive. As the army canteens were stocked with luxuries that civilians couldn’t buy at any price Portia solved the problem by sending the cash to the boys explaining the purpose of the money and who it was from. What Portia needed for her parcels were socks and lots of them. The demand for socks, scarves and helmets over winter was tremendous and everything the women of central Queensland could knit was sent to a grateful soldier.
Portia’s management of the operation during Annie’s illness was exemplary. When Annie returned in mid-January she told Mary Trotman, “Portia has got the work on a more businesslike footing than when I had it, and it ought to be easier to manage”. During Annie’s absence Portia used a large donation from Mrs Donaldson to rent two additional rooms in the building they lived, Westminster Gardens, to be used as offices. The staff moved all the work out of their personal residence and into the offices. Portia also hired more staff; Peggy Sugden, her father was a doctor in Bundaberg, was taken on permanently. Portia also transferred all their records from journals to the index card system and ensured it was kept up to date. Each soldier had his own index card with his details on the front and their family’s details on the back. By the end of the war there were more than 2300 boys on their books, 2300 cards crammed inside three red boxes. Portia’s diligence preserved the index boxes and all the stories they contain. One hundred years later these boxes are in the State Library of Queensland.
Annie’s letters to Mary Trotman have been digitised by the National Library of Australia and are available on Trove.
Annie’s collection of letters and papers and the red index boxes are part of the State Library of Queensland’s collection.